Please have your product nearby when calling for technical support.
| Product Group – Consumer Series | Phone Number | Hours (all times EST, excluding holidays) |
|---|---|---|
| Cameras – EOS Digital SLRs, EF Lenses & Flashes | 1-800-652-2666 | Monday-Friday: 9:00 am to 9:00 pm Saturday: 9:00 am to 7:00 pm |
| Cameras – PowerShot | 1-800-652-2666 | Monday-Friday: 9:00 am to 9:00 pm |
| Camcorders – VIXIA | 1-800-652-2666 | Monday-Friday: 9:00 am to 9:00 pm |
| Printers – IVY Series | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Printers – MAXIFY (IB, MB Series) | 1-844-462-9439 | Monday-Friday: 8:00 am to 8:00 pm |
| Printers – PIXMA (MG, MX, MP, TS, IP, PRO, SELPHY) | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Printers – PIXMA (G Series) | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Printers – imageCLASS (MF, LBP & D Series) | 1-800-652-2666 | Monday-Friday: 10:00 am to 6:30 pm |
| Presenters – Wireless Series | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Scanners – CanoScan | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Scanners – imageFORMULA | 1-800-423-2366 | Monday-Friday: 8:00 am to 8:00 pm |
| FAXPHONE | 1-800-652-2666 | Monday-Friday: 10:00 am to 6:30 pm |
| PC Copiers | 1-800-652-2666 | Monday-Friday: 10:00 am to 6:30 pm |
| Calculators | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Binoculars | 1-800-652-2666 | Monday-Friday: 9:00 am to 9:00 pm |
| Sales | 1-800-652-2666 | 7 days a week: 8:00 am to 12:00 am |
| Rebates | 1-800-652-2666 | Monday-Friday: 9:00 am to 5:00 pm |
| Product Group – Professional Series | Phone Number | Hours (all times EST, excluding holidays) |
|---|---|---|
| Cinema EOS – Cameras and Cine Lenses | 1-855-246-3367 | 7 days a week: 24 Hours |
| Canon Professional Services (CPS) – Members Hotline (account verification required) | 1-888-277-4540 | 7 days a week: 24 Hours |
| Large Format Inkjet Printers – imagePROGRAF | 1-800-423-2366 | Monday-Friday: 8:00 am to 8:00 pm |
| imagePROGRAF – PRO-1000 | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| imagePROGRAF – PRO-2000, 4000, and 6000 | 1-800-423-2366 | Monday-Friday: 8:00 am to 8:00 pm |
| Video Cameras – Professional HD, X and G Series | 1-800-652-2666 | Monday-Friday: 9:00 am to 9:00 pm Saturday: 9:00 am to 7:00 pm |
| Projectors | 1-800-652-2666 | Monday-Friday: 8:00 am to 8:00 pm |
| Network Security Cameras | 1-800-652-2666 | Monday-Friday: 9:00 am to 8:00 pm |
| Reference Displays | 1-855-452-2666 | 7 days a week: 24 Hours |
| TDD (TTY) | 1-855-270-3277 | Monday-Friday: 9:00 am to 5:00 pm |
Third-Party Canon Printer Assistant +1(800) 551-9606
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) (Windows)
Solution
Canon IJ Printer Assistant Tool is an application used to perform printer maintenance or change the settings of the printer.
When MP Drivers are installed, the Canon IJ Printer Assistant Tool is also installed.
To install only the Canon IJ Printer Assistant Tool, access the Canon web site and download the software.
How to start the Canon IJ Printer Assistant Tool
Canon IJ Printer Assistant Tool can be started in the following ways.
Click the Maintenance and Preferences icon in the Maintenance tab of the printer driver.
Click IJ Printer Assistant Tool in the Canon Utilities from All apps (or Apps, All Programs) in the Windows Start menu.